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Results 16 - 30 of about 40 for help desk
 | Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution. Download · Screenshot · more information |
 | The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords/account flags via any web browser. One of the most common requests to your help desk is from users that have forgotten their passwords and need them reset. Organizations need a simple, yet secure way to perform this common activity while complying with the control and auditing requirements of Sarbanes-Oxley, SEC... Download · Screenshot · more information |
 | Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use. Multi-user licenses are available. Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home. Download · Screenshot · more information |
 | versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end. Download · Screenshot · more information |
 | ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. Download · Screenshot · more information |
 | Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. Download · Screenshot · more information |
 | Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release. Download · Screenshot · more information |
 | Email Xray is the safe, quick, and easy way to get an inside look at your Outlook email. Spot & report phishing attempts with just a few clicks. View email as safe text, see message headers and source code, see and save all attachments. Search, print, or copy any view. Outlook add-in works with internet email, MS Exchange email, and MS Exchange Public Folders. Special features for easy network installation, registration, and feature control. Download · Screenshot · more information |
 | Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost. Download · Screenshot · more information |
 | Web based help desk software designed for small businesses that wish to effectively organize technical support online. It helps you manage and track your trouble tickets. Source code is available at request. Fully functional demo version is available. Download · Screenshot · more information |
 | Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. Download · Screenshot · more information |
 | SupportWindow Console accepts incoming connections from SupportWindow Hosts and SupportWindow Services to allow complete remote desktop control,file sharing and Chat. Optional registration of Presentation Mode allows console operator to do desktop presentation which multiple connected Support Hosts may view. Perfect for explaining software functions to remote users. The Support Host is free. Download · Screenshot · more information |
 | NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way. NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more. NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service. Download · Screenshot · more information |
 | A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network. Download · Screenshot · more information |
 | Remote Administrator (Radmin) is a secure remote control software that enables you to work on a remote computer as if you were sitting in front of it. This program is the ideal remote access solution. You can access the same computer from multiple places and use advanced file transfer, remote shutdown, Telnet, OS-integrated NT security system support, etc. Radmin outperforms all other remote controls in speed, reliability and security. Download · Screenshot · more information |
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