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Results 31 - 40 of about 40 for help desk
 | ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed. Download · Screenshot · more information |
 | Microsoft Outlook addin integrated to email toolbar that significantly simplifies the process of sending numerous or repetitive email. Create Canned Text, email Templates, Attachments/Documents, Messenger like Emoticons (smiles), organize it all in Subfolders/Submenus, and make your professional personalized email response in just few clicks. Assign a "Hot" button to Canned and access it from the items toolbar: email, tasks, appointments, notes. Download · Screenshot · more information |
 | Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. Download · Screenshot · more information |
 | Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. Download · Screenshot · more information |
 | Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based. Download · Screenshot · more information |
 | FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%. Download · Screenshot · more information |
 | Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution. Download · Screenshot · more information |
 | GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external. Download · Screenshot · more information |
 | A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser. Download · Screenshot · more information |
 | Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don"t let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation. Download · Screenshot · more information |
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