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Results 16 - 30 of about 36 for helpdesk
 | Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. Download · Screenshot · more information |
 | Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req Download · Screenshot · more information |
 | ScreenTalker provides your customers with the option to communicate with your business in real time. Customers can experience live support and obtain the answers they need. There is little cost to your business, an increase in customer satisfaction and sales. Download · Screenshot · more information |
 | A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network. Download · Screenshot · more information |
 | The IT Managerâ„¢ was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort. A resource can be a piece of hardware, a staff member, a location, or a vendor. The tool was intended to track information relevant to everyday operations of IT departments Download · Screenshot · more information |
 | Full featured, totally customizable, highly optimized chat with no page refreshes. Private and moderated rooms. Private messages, Ignore, Kick, Ban from room or site by name or IP address. Abusive words, flooding control. Hyperlink aware. Comes with "Classic Chat" and "Support Helpdesk" skins. Translatable via resource files. Comprehensive admin interface. Xcopy deployment. Pure ASP.NET & DHTML - no Java Applets or ActiveX. Source code available. Download · Screenshot · more information |
 | Remote Administrator (Radmin) is a secure remote control software that enables you to work on a remote computer as if you were sitting in front of it. This program is the ideal remote access solution. You can access the same computer from multiple places and use advanced file transfer, remote shutdown, Telnet, OS-integrated NT security system support, etc. Radmin outperforms all other remote controls in speed, reliability and security. Download · Screenshot · more information |
 | This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type. As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information. Download · Screenshot · more information |
 | Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. Download · Screenshot · more information |
 | Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. Download · Screenshot · more information |
 | ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed. Download · Screenshot · more information |
 | SysAid is software for organizations" IT (Information Technology) departments. It provides asset management, automatically scanning the organization"s network and listing its machines. SysAid <a href="http://www.ilient.com">Help Desk Software</a> provides details on each machine (its hardware, software, history, and more), and lets you remote control it. SysAid also provides help desk. Download · Screenshot · more information |
 | Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, audio chat, file transfer, macro functions and proxy tunnel for supporting users behind firewalls. Download · Screenshot · more information |
 | FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%. Download · Screenshot · more information |
 | Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation. With AWRC you have the knowledge and capabilities to do virtually anything on the remote computer. Download · Screenshot · more information |
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