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iTrack Enterprise v2.1F by Softopia Development, Inc.
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Program type: Shareware
Developer Name: Softopia Development, Inc.
Release Date: 2001-02-07
System requirements:
Win95, Win98, WinNT 3.x, WinNT 4.x, Windows2000
MS Access 97
Limitations:
Program cost: $199.00 (click to order)
iTrack_Enterprise
File size: 14307Kb
Install support: Install and Uninstall
Program language: English
What is new:
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iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email. Using the web interface, users can submit queries from their web browser.
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| Description of iTrack Enterprise v2.1F
iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email. Using the web interface, users can submit queries from their web browser. The web interface will run on any web server hosting Perl. iTrack Enterprise is designed for organizations that support external customers or develop their own products. It includes bug tracking, license management, contact management, and release notes generation. iTrack is fully multi-user and supports any NOS supported by Windows. Security is available through username and password login. |
| Links, related to iTrack Enterprise | itrack enterprise - helpdesk - bug - customer - service - tracking - problem - computer - resolution - software - support - relationship |
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