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ieSupportManager v1.50 by ieComputerSystems Ltd
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Program type: Demo
Developer Name: ieComputerSystems Ltd
Release Date: 2005-08-17
System requirements:
WinNT 4.x, WinXP, Windows2000
IBM compatible PC, 128MB Ram, 32MB Hard Disk space
Limitations:
Program cost: $ (click to order)
ieSupportManager
File size: 14336Kb
Install support: Install and Uninstall
Program language: English, Spanish, German
What is new: Web access module, tasks, email logger, email notification
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ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
Download ieSupportManager v1.50
Order ieSupportManager v1.50
| Description of ieSupportManager v1.50
ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues track trends and provides a comprehensive suite of reports. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any organisations specific helpdesk requirements. |
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